Many such organizations can use this book as a springboard for their own training programs. Some of the concepts discussed in the book can be applied to real life situations, where the process is simpler and much easier.
The book includes more than half a dozen case studies on cases where some measure of success was achieved. We’ve organized them below, based on the course of action the author highlights.
This case focuses on an executive search firm that has seen its stock and profits rise dramatically over a period of three years. The key was a program that made its human resource personnel responsible for the company’s recruitment efforts. That enabled the firm to outsource hundreds of jobs, with a great success rate, as it entered the industrial revolution.
When looking at the overall issue of problem solving in a project or system, this firm’s solution was a major success. The Harvard Case Study on Job Analysis with Solution was useful to the management in terms of the organizational behavior and a model that can be applied to every situation.
The case illustrates that although the company was successful in taking on many jobs, a lot of the responsibility fell on the shoulders of its human resource personnel. When the book came out, there were just a few human resource personnel within the company, but within three years, the human resource personnel became so proficient that many jobs were left in the hands of them.
Employees needed to understand that they would be responsible for the direction of the business. Management did an excellent job of motivating these employees, but they still had to stay accountable for their decisions.
The authors outline the steps that needed to be taken, from the way that money was allotted to the way that administrative tasks were handled. The problem was one of communication between management and employees, and once these steps were implemented, the company saw its success.
The authors detail the steps that need to be taken to make sure that people are involved in the process. Their research and analysis of the data showed that there were nine variables that were most predictive of where the organization was going to go.
They showed that if one of these nine variables was not handled correctly, the organization would fail to achieve its desired organizational behavior. The overall results showed that the company had low morale and much was due to management not communicating with the employees.
These issues were brought up by the report to management, but it was not until the time of the next annual review that these issues were handled properly. These problems can be avoided by properly addressing these issues when they arise.
The Harvard Case Study on Job Analysis with Solution is a valuable tool to use when it comes to making your organizational behavior and organizational management approach more effective. It gives the reader an overview of the issues, as well as the solutions that were used by the firm.