ABC Sales and Service Division: Case Study of Personal and Organizational Transformation

Subjects Covered
Group dynamics
Leadership
Management communication
Morale
Organizational change

by
D. Quinn Mills,
Brock W. Orwig,
Janet M. Pumo,
Todd C. Stilson,
Richard C. Wei

Source: Harvard Business School

15 pages.
Publication Date: Jan 24, 1994. Prod. #: 494075-PDF-ENG

ABC Sales and Service Division: A Case Study of Personal and Organizational Transformation Harvard Case Study Solution and HBR and HBS Case Analysis