Amazon: Success Survival or Suicide

Subjects Covered
Customer service
Internet
Success

by
Jacques Horovitz,
Nirmalya Kumar,
Ursula Hilliard

Source: IMD

27 pages.
Publication Date: Jan 01, 2000. Prod. #: IMD097-PDF-ENG

Amazon: Success, Survival or Suicide? Harvard Case Study Solution and HBR and HBS Case Analysis