American Express: An Interview with Harvey Golub CEO of American Express Video

Subjects Covered
Business policy
Business process reengineering
Leadership

by
David A. Garvin

Source: Video Supplement

15 minutes.
Publication Date: Oct 01, 2000. Prod. #: 301802-VID-ENG

American Express: An Interview with Harvey Golub, CEO of American Express, Video Harvard Case Study Solution and HBR and HBS Case Analysis