BAT Case: Putting Tech Support on the Fast Track

Subjects Covered
Customer service
Economies of scale
Pricing

by
Martin A. Lariviere

Source: Kellogg School of Management

7 pages.
Publication Date: Jan 01, 2007. Prod. #: KEL272-PDF-ENG

BAT Case: Putting Tech Support on the Fast Track Harvard Case Study Solution and HBR and HBS Case Analysis