Investigation: To begin an investigation, an investigator needs to be confident in his/her hypothesis, but not as much in the strength of his/her case. After that, the investigator should formulate the problem statement.
Question formulation: The investigators take responsibility for creating the actual questions. This is done using specific case studies that describe the nature of the question. It is also important to make a distinction between conceptual questions and technical questions. The former can be answered in a variety of ways depending on the interviewer’s perspective.
Challenge Statements: The investigators then make a set of challenge statements that contain enough information to start the analysis. For example, the challenge may ask for a list of the top companies in the industry by market share. Most people will answer this question by citing their companies and sometimes will provide some statistics.
Analysis Samples: The next step is to create a list of available options. Using a computer program such as Excel, it is possible to create a large number of possible cases. Some analysts choose to just use examples from their own company to illustrate a certain situation, others go beyond to include suggestions from outside sources.
Analysis: Once the analysis samples are finished, they are then reviewed and evaluated for validity and consistency. When both issues are satisfied, the case study analysis is complete.
Final Evaluation: After all the elements of the project have been reviewed, the evaluation process begins. ACase Study Analysis sample that passes the evaluation will be incorporated into the documentation for the project.
Creating an Investigation Sample: The Investigator, who uses a case study analysis sample, creates this sample by providing an analysis of the case study, a list of questions, and the statement of challenge. The Investigation Sample is then passed on to a Project Manager or Consultant who performs the following steps:
Preparing the Questions: The question sample must include sufficient information to begin the analysis. It is recommended that the project includes at least two interviews. In addition, the interviewers should be in similar roles so the information is similar.
Formatting the Case Study Analysis: The document will be structured in a manner similar to the format of a case study or a manuscript. A group of these case study analysis sample documents will be used to show what the final result would look like if implemented into the actual project.
Evaluation: The Investigator, who uses a case study analysis sample, will then take the examples he/she has created and decide whether the questions in the sample are valid and consistent with the conclusions of the case study solution. If the Investigators determine that the questions are valid and consistent, they will then add these questions to the solutions document.
Case Study Analysis Sample: This process will be repeated until all of the questions are answered, the necessary data is collected, and the final result can be completed. As with any other type of project, a thorough evaluation must be conducted before the project is completed. In this case, the evaluation must include the factor of usability.