The firm has a problem, and they are not sure what to do about it because they have not done anything before. At this point in time the only thing the firm has accomplished is to create two case studies, the first from their sales performance in the past three years, and the second from future sales results.
Here the research needs to be improved and a strong case developed. The need to solve the problem was identified, but the company is struggling to find the right solution.
The case study had four problems: poor sales results, lack of profit, poor brand recognition, and the requirement to increase sales in order to become profitable. Since the company had no idea where to start in finding solutions, the executives were surprised to hear the Harvard Case Study Solution which seems quite complicated. So they decide to look for consultants.
The case manager believes that the solution to the firm’s sales problems will require some significant spending and will take longer to implement than most think. The case manager therefore hires a consultant who turns out to be very busy and delivers no solutions. The firm decides to sell the consulting services to a competitor who uses the consultant’s money and resources to create an outstanding case study.
As the top management team focuses on the next and final problem, they come across a third case study with four problems. This case study was brought to the attention of the firm by one of the Harvard Business School case consultants. These problems are related to the firm’s business plan, the current environment, and the impact of competition.
After the consult, the top management team decides to create a case study for these problems. The problem is that the current situation is very difficult and some solutions may prove to be even more difficult. The consultants agree to do the job, but each one seems to have a different problem, not unlike their own specific case study.
When the top management team decide to go after this third consulting case study, they find a problem that required the employees to change the way they act. They did not think about this problem when it was first assigned. Once the top management team realizes the problem, it becomes obvious that the consulting firm is not successful.
The consulting firm is running out of time and resources and cannot meet the demands of the firm. But the Harvard Case Study Solution points out that the time and money spent should not be wasted. The top management team discusses with the consulting firm and helps them to make the change.
The firm wins the case, but it is not because of the case study or the consultants, it is because of their determination and leadership. The top management team gets to learn that each time a problem is solved the leaders in the firm are the ones who were responsible for the solution.
The Harvard Case Study Solution is about having an open mind. Instead of focusing on the immediate challenge, the consultants should focus on the long term problems and work out a strategy to deal with them. A firm that has an open mind is a firm that is willing to think outside the box and come up with innovative solutions.
In conclusion, the Harvard Case Study Solution shows that you must consider all the options before making a decision. If you set the initial goal that you must solve a problem, the case study could be forgotten. But the case study answers why you must consider the other alternative before making a decision.