Case Study Methodology of Business Ethics HBS Case Analysis


In this issue of Case Study Analysis Business Ethics, Bruce Elk and colleagues in the Harvard Business School, have published a research paper by a team led by the team leader Robert Levy on the principles of the Case Study Approach to Business Ethics. This research illustrates the benefits of Case Study Methods and Case Study Business Ethics in achieving business goals, because it was done in an informal setting to prove that both Case Study Methodology and Case Study Ethics can work together.

This research also shows how Case Study Methodology is a fundamentally different approach than Case Study Ethics. For the study, the team identified three foundational principles that guided their Case Study Approach to Business Ethics:

To summarize, this research shows that first, we should focus on internalization, or developing the individual’s selection, planning, and application of skills, ideas, and resources. Second, we should focus on customer consciousness, or providing a service that is “seen” to benefit customers rather than just making money. Third, we should use Case Study Methods and Case Study Business Ethics to develop solutions and deliver solutions to the customer.

The Case Study Approach to Business Ethics and Case Study Methodology. Case Study Methodology would seem to support three fundamental principles:

First, the system or process used to satisfy customer needs, (the customer) must be recognized and understood as a self-interested actor. That is, all of us — all of the stakeholders involved in the original activity, including suppliers, customers, employees, management, and so on — must recognize that the customer must be satisfied to achieve a higher level of performance.

Second, it is essential to recognize that customers are aware of what we do, how we do it, and what we do for them. That is, the customers must understand that our product or service must be the best at what it does.

Third, customers must be empowered to make decisions about the products or services that they buy, at every level of quality, and that the supplier cannot create or deliver products and services that cannot be made or delivered. It must be acknowledged that in the long run, customers do not make quality decisions.

So, to summarize: There is a very good case for an approach to business ethics based on Case Study Methodology. While it may appear to be an isolationist case study approach to business ethics, it is also important to remember that in a real business, the “customer” is not isolated, but interacting with all of the stakeholders.

When we use Case Study Methodology to explain and justify our thinking and decisions, our thinking and decisions are necessarily outside of the bounds of business ethics. As such, it makes sense to take a slightly different approach, to examine how we use Case Study Methodology in giving value to our customers, and then apply that to the ongoing process of paying out or getting paid for our good-standing and positive results in producing good products and services.

These principles of business ethics must be understood and applied across the entire organization, and then applied to the customer-employee relationship, in order to make both organization and product value-added products and services to our customers. Case Study Methodology in business ethics is essential, because it is essential to design and deploy an action plan that puts employees and customers at the center of all organizational activities, and prepares both for continued success and for continued success at making the organization the best it can be.

How Can we be so sure that we’ll get good products and better performance? If it is only a matter of delivering better quality services to our customers, we’re simply not sure how the relationship between company and customer will evolve over time.

The Case Study Approach to Business Ethicsalso demands an examination of how the personal and interpersonal skills of individuals and their interactions with other people will affect organizational behavior and performance. It is clear that the participants in the Case Study approach need to discuss these issues with one another in a more formal setting, in an open and honest manner. collaborative way, rather than focusing on professional success for the individual employee.