CFNCredit Corporation: Call Center Outsourcing

Subjects Covered
Purchasing
Strategy

by
Timothy M. Laseter,
Brian Jelenek

Source: Darden School of Business

11 pages.
Publication Date: Aug 05, 2003. Prod. #: UV5946-PDF-ENG

CFNA Credit Corporation: Call Center Outsourcing Harvard Case Study Solution and HBR and HBS Case Analysis