Subjects Covered
Control systems
Quality management
Service management
by
Janis L. Gogan,
Scott R Boss,
Balaji Sankaranaryanan,
James L Linderman
Source: North American Case Research Association (NACRA)
8 pages.
Publication Date: Sep 01, 2011. Prod. #: NA0168-PDF-ENG
Controls in the NICU Harvard Case Study Solution and HBR and HBS Case Analysis