Emergia: Driving Profitability on Help Desk Contracts HBS Case Analysis

This entry was posted in Harvard Case Study Analysis Solutions on by Case Solutions.

Subjects Covered
Accounting
Capacity analysis
Regression analysis

by
F. Asis Martinez-Jerez,
Lisa Brem

Source: HBS

24 pages.
Publication Date: Sep 28, 2010. Prod. #: 111048-PDF-ENG

Emergia: Driving Profitability on Help Desk Contracts Harvard Case Study Solution and HBR and HBS Case Analysis

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