Subjects Covered
Customer service
Knowledge management
Satisfaction
by
Eduardo B. Andrade,
Mario Capizzani
Source: IESE-Insight Magazine
8 pages.
Publication Date: Jun 15, 2011. Prod. #: IIR054-PDF-ENG
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Subjects Covered Change management Communication Small & medium-sized enterprises Social responsibility Team building by Murray J. Bryant Source: Richard Ivey School of […]
Subjects Covered Diversification Organizational structure Strategy by Felix Oberholzer-Gee Source: Harvard Business School 21 pages. Publication Date: Sep 10, 2012. Prod. #: […]
Subjects Covered Innovation Platforms Product development Software development by Alan MacCormack, Brian Dunn, Chris F. Kemerer Source: Harvard Business School 22 pages. […]
