Subjects Covered
Customer service
Expansion
Family-owned businesses
Information technology
Organizational culture
by
Amy C. Edmondson,
Corey Hajim,
Kelly Mulderry,
John A. Davis
Source: Harvard Business School
21 pages.
Publication Date: Nov 08, 2004. Prod. #: 605047-PDF-ENG
Mitchell Family and Mitchells/RichardsHarvard Case Study Solution and HBR and HBS Case Analysis