Southwest Airlines: Keeping That Lovin Feeling after Herb Kelleher HBS Case Analysis


Subjects Covered
Service management
Strategy

by
Elliot N. Weiss,
Anwar Harahsheh

Source: Darden School of Business

16 pages.
Publication Date: Feb 18, 2002. Prod. #: UV3496-PDF-ENG

Southwest Airlines: Keeping That Lovin’ Feeling after Herb Kelleher Harvard Case Study Solution and HBR and HBS Case Analysis