Southwest Airlines: Singin the (Jet)Blues HBS Case Analysis


Subjects Covered
Service management
Strategy

by
Elliot N. Weiss,
Marlene Friesen

Source: Darden School of Business

18 pages.
Publication Date: Nov 23, 2004. Prod. #: UV3542-PDF-ENG

Southwest Airlines: Singin’ the (Jet)Blues Harvard Case Study Solution and HBR and HBS Case Analysis