Subjects Covered
Capital expenditures
Core competencies
Customer relationship management
Globalization
Information technology
Outsourcing
Performance measurement
by
F. Asis Martinez-Jerez,
V.G. Narayanan,
Michele Jurgens
Source: HBS Premier Case Collection
21 pages.
Publication Date: Jul 12, 2006. Prod. #: 107003-PDF-ENG
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