United States Patent and Trademark Office: Closing the Gap on Pendency in Class 705 Business Methods HBS Case Analysis


Subjects Covered
Organizational design
Process analysis
Process improvement

by
Raul Chao,
Lauran McCray

26 pages.
Publication Date: Nov 25, 2008. Prod. #: UV1081-PDF-ENG

United States Patent and Trademark Office: Closing the Gap on Pendency in Class 705 Business Methods Harvard Case Study Solution and HBR and HBS Case Analysis