Value Chain and IT Transformation at Desko (B)

Subjects Covered
Credit
Customer service
Distribution
Information technology
Production processes
Small & medium-sized enterprises
Value chains

by
Pierre Hadaya,
Robert Pellerin,
Jean Ethier

Source: Richard Ivey School of Business Foundation

6 pages.
Publication Date: Apr 20, 2011. Prod. #: W11079-PDF-ENG

Value Chain and IT Transformation at Desko (B) Harvard Case Study Solution and HBR and HBS Case Analysis