Verizon Communications Inc.: Implementing a Human Resources Balanced Scorecard HBS Case Analysis


Subjects Covered
Balanced scorecard
Employee development
Implementing strategy
Management controls
Performance measurement

by
Srikant M. Datar,
Marc J. Epstein,
Jeremy Cott

Source: Harvard Business School

23 pages.
Publication Date: Jun 21, 2001. Prod. #: 101102-PDF-ENG

Verizon Communications, Inc.: Implementing a Human Resources Balanced ScorecardHarvard Case Study Solution and HBR and HBS Case Analysis